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The Hindu - Business
Automation impact: Tech M to reduce BPO staff by 5,000 in FY21 even as revenues grow robustly
Automation impact: Tech M to reduce BPO staff by 5,000 in FY21 even as revenues grow robustly
Prakash Blogs
January 31, 2021
Company executives said there is a "non-linearity" between revenue growth and overall headcount as technology makes it possible for a single individual to accomplish multiple tasks
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